Vacature omschrijving
You want to work in Rotterdam in an international supply chain environment with international colleques. Apply for the position Supply Chain Coordinator
Organisation
An international logistics and supply chain provider to the world's leading companies.
Job Description
As a Supply Chain Coordinator, key responsibilities and job duties include:
- Coordinating all facets of the supply chain process with the various supply chain stakeholders;
- Timely and accurate entry, maintenance and monitoring of Origin Bookings and Shipments in ERP system;
- Timely and accurate entry, maintenance and control of Real Time Notifications (RTNs) according to the procedures and Standard Operating Procedures (SOP) of the customers.
- Collecting, following up, checking and processing (electronic) documents from vendors, carriers of the customers;
- Creating and issuing invoices to suppliers as well to customers;
- Daily follow-up and execution of export shipments out of the EMEA region that are allocated through our clients Network agencies.
- Guiding and assisting vendors in carrying out export-related matters and using ERP
- Creating, maintaining and updating files/shipments through MS teams and ERP
- For their business you will be, coordinating with stakeholders, creating freight/origin service quotations for customers/vendors, issuing BL's, filing AMS and all tasks associated with NVOCC;
- Assisting where necessary with coordinating implementation of new customers, vendors, agents and/or carriers;
- Achieve customer satisfaction and build relationships with customers; handle customer's enquiries, claims and complaints;
- Regularly review with customers and cooperate with the operations team to achieve the KPI agreed with the customers;
- Define, measure and ensure customer satisfaction across different stages.ob requirements.
Job Requirements
What do you bring:
- You master the English language, both orally and in writing;
- 1 to 3 years' experience in international logistics (ocean, air, road, & import/export compliance), freight forwarding or retail supply chain is preferred;
- Excellent interpersonal and communication skills with all levels, mature, strong enthusiasm with solution-oriented mindset are required;
- Passion to make a difference, self-motivated, result-oriented with good customer services senses, analytical skills;
- Minimum completed MBO/HBO degree required.
- Self-motivated with the ability to handle multiple priorities, meet deadlines, manage risk, able to work under pressure and deal with problems;
- MS Office experience, including Excel, word, PDF etc
Salary and Benefits
Our client offer:
- Competitive salary;
- Full month of holiday allowance paid in May;
- 26 paid days off annually;
- Travel expense coverage (if applicable);
- Working hours 38.75 per week;
- Hybrid set up;
- Fully paid retirement plan;
- Great workspace in Rotterdam.
Clean certificate of conduct (VOG) is part of the onboarding procedure.
Living Permit / EU Passport or Dutch nationality is required.
Ref.nr.:1314769941-UZP-NL-FPC-160915 - RT189490959