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Room Attendant - Clayton Hotel Amsterdam American
Join the team at Clayton Hotel Amsterdam American — a landmark Art Nouveau hotel nestled in the vibrant heart of Amsterdam's Leidseplein.
We're look...
Organisation
Wie zijn wij?
Dalata Hotel Group is de meest succesvolle en grootste hotel groep in Ierland, en groeiend in het Verenigd Koninkrijk en continentaal Europa. Wij exploiteren de merken Clayton Hotel & Maldron Hotel samen met een aantal partnerhotels. Onze portefeuille bestaat uit 53 hotels, voornamelijk viersterrenhotels, gelegen op locaties in het stads centrum.
We zetten onze aanhoudende groei en expansie voort in 2024, met de opening van nieuwe hotels in de volgende Britse steden: Liverpool, Shoreditch London, Brighton en Manchester Cathedral Quarter.
We zijn dan ook verheugd om die uitbreiding en groei naar Europa voort te zetten met de recente aankoop van Clayton Hotel Amsterdam American. Het unieke hotel is gelegen in de levendige hoofdstad van Nederland, is een 4-sterrenhotel met 173 kamers en een uitgebreid aanbod aan eten en drinken, waaronder het bekende Café Americain en Bar Americain.
Dit hotel biedt een geweldige kans voor iedereen die de volgende stap in zijn carrière wil zetten en deel wil uitmaken van de verdere expansie van Dalata naar continentaal Europa.
Over onze cultuur:
Onze mensen zijn een fundamenteel aspect in de strategie van Dalata en een belangrijke troef in het aanhoudende succes van Dalata. Onze strategie is om hotelleiderschapsteams van binnenuit te ontwikkelen. Om dit te ondersteunen hebben we geïnvesteerd in leer- en ontwikkelingsstrategieën voor alle niveaus van onze organisatie.
Bij Dalata bieden we een baan, een loopbaan- en een ontwikkelingstraject voor iedereen die zichzelf graag verder wil ontwikkelen.
Wij laten ons leiden door onze Dalata-waarden: “Onze mensen, onze eerlijkheid, onze service en onze individualiteit”. Ondersteund door ons interne L&D-team en de Dalata Academy, zijn er mogelijkheden voor elke medewerker om deel te nemen aan een groot aantal trainings- en ontwikkelingscursussen om hen te helpen hun carrière vooruit te helpen.
Dalata biedt voldoende ruimte voor carrièregroei, veel verantwoordelijkheid en autonomie, een briljante werkcultuur met een bijpassend arbeidsvoorwaardenpakket!
Welke type mensen zoeken wij?
We delen allemaal een passie en liefde voor geweldige service en een uitmuntende service. Deze eigenschappen hebben ons succes ondersteund. We zijn een diverse groep die genieten in wat we doen en er plezier aan hebben.
We zoeken mensen met een vriendelijke persoonlijkheid en een drive om geweldige ervaringen voor onze gasten te creëren. Ieder van ons heeft ambitie, is eager en heeft een geweldige arbeidsethos.
Job Description
Room Attendant - Clayton Hotel Amsterdam American
Join the team at Clayton Hotel Amsterdam American — a landmark Art Nouveau hotel nestled in the vibrant heart of Amsterdam's Leidseplein.
We're looking for a detail-driven, reliable Room Attendant with a passion for creating spotless, welcoming spaces. From freshly made beds to gleaming bathrooms, your eye for cleanliness and commitment to high standards will help ensure every guest enjoys a flawless stay in our historic property.
Clayton Hotel Amsterdam American, part of the Dalata Hotel Group, is a 4-star, 173-room hotel nestled in one of the most beautiful art nouveau buildings in the Netherlands. Home to the legendary Café Americain and Bar Americain, you'll play a key role in preserving this unique property's quality, safety, and welcoming atmosphere.
Objective of the Role
As a Room Attendant at Clayton Hotel Amsterdam American, you'll play a vital role in delivering the comfort, cleanliness, and care our guests expect from a landmark hotel. From perfectly made beds to spotless bathrooms and thoughtful finishing touches, you'll take pride in creating a warm, inviting space that feels like home. This hands-on role is perfect for someone who enjoys working independently and as a part of our larger housekeeping team, has a sharp eye for detail, and understands that true hospitality begins with a beautifully clean room.
Key Responsibilities
Own Your Room
- Take full ownership of your assigned guest rooms, ensuring every space is spotless, fresh, and ready to impress.
- Restock amenities, linens, and toiletries with precision — the small touches matter.
- Check all room equipment and report any maintenance issues promptly to keep everything running smoothly.
Deliver Comfort with Care
- Make beds with crisp attention to detail, clean bathrooms to the highest standard, and leave every room feeling welcoming and warm.
- Handle guest belongings with care and follow lost & found procedures for anything left behind.
Work Smart & Stay Organised
- Keep your trolley and tools clean, stocked, and well-organised to support smooth and efficient service.
- Follow daily task lists and checklists to ensure nothing is missed — consistency is key.
Be a Team Player
- Communicate clearly with colleagues and supervisors to coordinate room readiness and solve challenges quickly.
- Support the wider housekeeping and hotel team as needed to create a seamless guest experience.
Prioritise Safety & Hygiene
- Always follow hotel policies on hygiene, security, and health & safety — protecting yourself, your team, and our guests.
What We're Looking For:
We're looking for a Room Attendant who brings energy, attention to detail, and a strong sense of pride in creating a clean, comfortable space for our guests. Here's what makes a great fit:
- Experience in housekeeping or a similar role — ideally 1+ year in a hotel or hospitality setting
- A good understanding of cleaning standards, hygiene, and guest expectations
- Strong attention to detail and the ability to work independently with minimal supervision
- Comfortable reading basic instructions in English (bonus points for other languages!)
- A friendly, professional, and respectful attitude toward guests and colleagues
- Physically fit — you'll be on your feet, lifting linen, pushing trolleys, and moving quickly throughout your shift
- Flexible to work weekdays, weekends, holidays, and during peak hotel periods
If you're reliable, hardworking, and love making things shine — we'd love to hear from you.
What You'll Get From Us:
At Dalata, we believe great people deserve great rewards. Here's what you can expect when you join our team:
A Culture That Cares
- A warm, people-first team where you're valued and supported
- Regular staff events, recognition programmes, and a workplace that feels like home
Real Career Progression
- Access to our Dalata Academy for learning, growth, & career development
- Opportunities to grow your career across our hotels currently in Ireland, the UK, Germany, and the Netherlands
Daily Perks
- Fresh meals during your shift
- Uniform provided
- 50% off food & drinks in all Dalata hotels
- €60 employee room rate across all Dalata-owned properties
- 30% Friends & Family discount on stays
Extra Benefits
- One extra annual leave day for every year you work (up to 5 additional days)
- Travel allowance for commutes over 10km
- Free overnight stay in the hotel after your probation period
- Access to our Employee Assistance Programme
A Culture You Can Grow In:
At Dalata Hotel Group, we don't just run hotels — we build careers and communities. We bring the heart of hospitality to everything we do: supporting our teams, welcoming our guests, and growing together across countries. As Ireland's largest hotel operator, we see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
You'll be joining a workplace that values Our People, Our Fairness, Our Service and Our Individuality. Whether you're on your first day or your fifth year, your ideas, voice, and growth matter here. Our company is a place where you can do great things – individually and as a team. Through our award-winning training programmes and a culture of recognition, we'll help you reach the next level — and enjoy the journey along the way.
Dalata is a proudly inclusive employer. We celebrate diversity and are committed to creating a workplace where everyone can thrive. If you need any accommodations during the application process, just let us know.
Ready to take your next step? Apply now and show us what you bring to the table!
Job Requirements
What We're Looking For:
We're looking for a Room Attendant who brings energy, attention to detail, and a strong sense of pride in creating a clean, comfortable space for our guests. Here's what makes a great fit:
- Experience in housekeeping or a similar role — ideally 1+ year in a hotel or hospitality setting
- A good understanding of cleaning standards, hygiene, and guest expectations
- Strong attention to detail and the ability to work independently with minimal supervision
- Comfortable reading basic instructions in English (bonus points for other languages!)
- A friendly, professional, and respectful attitude toward guests and colleagues
- Physically fit — you'll be on your feet, lifting linen, pushing trolleys, and moving quickly throughout your shift
- Flexible to work weekdays, weekends, holidays, and during peak hotel periods
If you're reliable, hardworking, and love making things shine — we'd love to hear from you.
Salary and Benefits
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Ref.nr.:169807-UZP-NL-FPC-210718 - RT186850383