Vacature omschrijving
Ready to turn inquiries into experiences and events into unforgettable stays? Come join our team at Moxy and Residence Inn Houthavens Amsterdam, part of Marriott Hotels & Resorts, as a Reservations & Events Intern
Organisation
You don't just apply to join our team and be a Cycadette, you audition. Genuine star power and an obsession with making guests happy are the minimum requirements to get you through the door, and if it sounds like we're asking a lot, it's because we offer plenty in return. You'll love being a Cycadette but you've got bills to pay as well, so we combine all the fun on offer with rates of pay and other benefits that are competitive and then some.
We never stop getting better and we want you to do the same, whether that means sampling different departments or moving up the career ladder. When you work for Cycas there's no such thing as good enough, only as good as you can be. Cycas never stop growing and developing, and neither will you.
We at IJview Hotels have a team of dedicated crew members that get to be their true selves so that they can deliver positively OUTRAGEOUS service! We put people at the heart of everything we do and are always looking to recruit a friendly, spirited, outgoing individuals for our two brands!
We are the first dual branded property in The Netherlands; 2 hotels operating in 1 building! Residence Inn by Marriott is an extended stay brand whereby our guests stay for longer periods of time. It is up to us to make them feel at home with our family of associates! All rooms are suites with more living and working space than you would find in any other hotel room, including a fully equipped kitchen in every suite! Our guests want to Maximize their stay and we are here to help them do that; by offering grocery services, complimentary daily breakfast and of course refer them to the places to be in Amsterdam!
#ATTHEMOXY we created a free-spirited place where our guests can do all that crazy stuff they would never think of doing at home, together with likeminded spirits they had otherwise never met! The Wi-Fi is speedy and the cushy beds are freshly made, but more importantly, the bar is always open and ‘the crew' is always on duty to serve. Our crew can do it all! Bartender, greeter, front desk attendant, speedy internet surfing problem solver… all you, all of the time.
Job Description
Ready to turn inquiries into experiences and events into unforgettable stays? Come join our team at Moxy and Residence Inn Houthavens Amsterdam, part of Marriott Hotels & Resorts, as a Reservations & Events Intern, where no two days are the same!
Welcome to the dual-branded Moxy and Residence Inn. Two vibrant brands under one roof in the creative and ever-evolving Houthavens district. Moxy brings playful vibes and bold experiences; Residence Inn caters to long-stay guests with thoughtful comfort. Together, we create a dynamic hospitality hub that's anything but ordinary.
As a Reservations & Events Intern, you will become part of our small but mighty commercial team. You will support the reservations process, help coordinate meetings and group bookings, and ensure our guests and clients have seamless experiences. From their first email to check-out.
What you will do during this internship:
- Assist with processing individual and group reservations via phone, email, and online platforms (including Marriott systems)
- Support the Reservations & Events team in planning and organizing meetings, events, and group stays
- Communicate with guests and clients to confirm details and special requests
- Prepare event orders, rooming lists, and billing instructions
- Ensure accurate data entry in systems like Opera and MARSHA
- Coordinate with departments such as Front Office and Food & Beverage to deliver exceptional service
- Participate in internal meetings and contribute your ideas to improve the guest journey
Who are you?
- Strong communication skills written & verbal in English, Dutch is a plus
- Service-minded, detail-oriented, and organized
- Able to work both independently and as part of a team
- Comfortable using Microsoft Office; experience with Opera or MARSHA is a plus
- Positive energy and a hands-on attitude. You are not afraid to roll up your sleeves.
What we offer you!
- The best project you will ever work on is you! So let us help you grow with our guidance, training and career opportunities!
- Hands-on experience in Reservations and Events within a dual-branded international hotel
- Insight into Marriott's systems and global standards
- Feed your wanderlust with discounts at over 8000 Marriott hotels!
- Free use of the Moxy Gym to stay fit and healthy!
- Cycas travel discounts at all hotels within the portfolio
- Recruitment bonus up to EUR 1000,- gross when you bring in a new Cycadette
- Cycas smiles Reward & Celebration program.
- Cycas Savings: many discounts on a variation of online webshops
- Monthly internship allowance of 650EUR (based on a full-time internship)
This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!
Job Requirements
Meer informatie over de functiebeschrijving, zie hierboven.
Salary and Benefits
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Ref.nr.:169180-UZP-NL-FPC-230618 - RT185586794