For our client in Venlo, we are looking for a motivated Representative Planning & Customer Service! You will work full time (40 hours per week) and play a key role in the coordination and optimization of logistics processes. This leading international company, with over 30,000 employees in more than 120 countries, offers excellent opportunities for growth and personal development in a dynamic and professional environment.
Functieomschrijving
We are looking for a proactive and customer-focused Representative Planning & Customer Service to join our logistics team. In this role, you will be the first point of contact for customers, coordinate shipment planning, and ensure smooth administrative processing of goods, including customs documentation. If you have experience in logistics, strong communication skills, and thrive in a dynamic environment, this position could be a great fit for you.
Tasks and Responsibilities:
Serve as the primary point of contact for customers regarding all operational inquiries and issues
Ensure proper reception of drivers and manage the administrative processing of incoming and outgoing goods, including customs documentation
Coordinate the planning and scheduling of incoming and outgoing shipments and orders
Provide customers with information and advice on various types of shipments
Functie-eisen
MBO+ level of education and thinking
Knowledge of freight forwarding, transportation, and logistics
Experience in commercial administrative tasks
Strong problem-solving abilities
Proficient in using office applications
Familiarity with logistics automation tools and warehouse management systems
Strong verbal and written communication skills in English; knowledge of Dutch, German, or any additional language is an advantage
Excellent interpersonal and communication skills, persuasive, with a proactive and customer-oriented mindset
Arbeidsvoorwaarden
A full-time position (40 hours per week) within a dynamic and international logistics environment
A varied role with responsibility and direct impact on operational processes
Opportunities for personal and professional growth within a global organization
A competitive salary based on experience and qualifications
Travel allowance and other secondary benefits according to company policy
A pleasant and professional working atmosphere with supportive colleagues