Vacature Customer Service Representative Maastricht

  • Referentie nr.: 227401
  • Geplaats op: 2025-07-09
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Solliciteren

Vacature omschrijving

Bedrijfsomschrijving
You’ll be working at a leading global player in supply chain management, with around 200 team members in Oud-Gastel. This company values both professional development and team culture. From internal training programs like LEAN and 5S to a lively staff association that hosts monthly events, they combine career growth with a people-first approach. Expect a dynamic environment where your skills are valued and where fun is part of the job.

Working hours
In this full-time role, you’ll work from 08.30 to 17.00 on weekdays.

Functieomschrijving
Be the voice clients trust and the problem-solver they remember!
Do you thrive in a fast-paced logistics environment and love being the go-to person for clients? As a Customer Service Representative, you’ll handle everything from shipment updates to invoice processing. In return, you’ll earn up to €2,800 gross per month, receive travel reimbursement, and build pension, all while working in a dynamic, growth-oriented team. Sound like your kind of opportunity? Apply now and join a company that invests in your future!

Employment agency Manpower is looking for a Customer Service Representative for a logistics company in Maastricht.

As a Customer Service Representative, you’re the link between customers and operations. You’ll ensure smooth shipment processing, resolve issues, and contribute to long-term client satisfaction. Your daily responsibilities include:
  • Acting as the first point of contact for clients regarding shipment handling
  • Communicating operational updates and status changes to customers
  • Answering client inquiries and resolving concerns to strengthen relationships
  • Logging and resolving complaints; reporting recurring issues to Business Development
  • Spotting commercial opportunities and sharing them with the sales team
  • Updating customer and financial data in the system, including archiving
  • Preparing standard reports and distributing customer invoices
  • Verifying and processing purchase invoices from transport partners

What’s in it for you
  • Gross monthly salary between €2,700 and €2,800
  • Travel reimbursement of €0.23 per kilometre
  • Full-time position of 40 hours per week
  • Temporary contract via Manpower with the possibility of a permanent position
  • Access to 200+ online training courses via Manpower Academy
  • Pension accrual via Manpower

Functie-eisen
  • At least a mbo+ level diploma or higher
  • Previous experience in a customer service or logistics-related role
  • Fulltime availability (40 hours per week)
  • Fluency in Dutch and English, both written and spoken because of job duties 
  • Familiarity with logistics or distribution processes is a plus
  • Skilled in Microsoft Office and comfortable with digital systems
  • Excellent communication and interpersonal skills

Take the next step in your logistics career. Apply today and grow with a team that moves the world!

Sollicitatieprocedure
Wil je meer informatie of heb je vragen over deze vacature neem dan contact op met Robin van Loon via sollicitaties@manpower.nl of bel 088 282-8128.

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