Vacature omschrijving
Moxy Utrecht is now searching for an energetic and ambitious Assistant Hotel Manager, called the Assistant Captain.
As Assistant Captain you have an eye for details and you know what is expected of you to give the guest a MOXY EXPERIENCE. Y...
Organisation
Moxy Hotel Utrecht is geen doorsnee hotel, het is een levendige ontmoetingsplek in het hart van de creatieve wijk Rotsoord, net buiten het historische centrum van Utrecht. Met zijn opvallende architectuur, moderne design en energieke sfeer is Moxy dé plek voor reizigers die op zoek zijn naar meer dan alleen een overnachting.Het hotel combineert stijlvol comfort met een speelse, informele benadering van gastvrijheid. Denk aan een check-in aan de bar, een welkomstcocktail in plaats van een sleutelkaart, en een lobby die aanvoelt als een gezellige woonkamer.Moxy Utrecht is ontworpen voor de moderne reiziger: jong van geest, sociaal ingesteld en altijd op zoek naar beleving. De kamers zijn slim ingericht, met alles wat je nodig hebt en niets wat je niet nodig hebt. De gemeenschappelijke ruimtes nodigen uit tot werken, ontspannen en ontmoeten of je nu van ver komt of in de buurt woont.Dankzij de ligging vlak bij station Vaartsche Rijn, de Jaarbeurs en het centrum van Utrecht, is het hotel uitstekend bereikbaar. De buurt zelf bruist van de creativiteit, met hippe cafés, street art en een industriële charme die perfect past bij de Moxy-stijl.
Job Description
Moxy Utrecht is now searching for an energetic and ambitious Assistant Hotel Manager, called the Assistant Captain.
As Assistant Captain you have an eye for details and you know what is expected of you to give the guest a MOXY EXPERIENCE. You are proactive, kind and helpful and you are a visible leader for the team.
You are responsible for ensuring that all procedures are followed according to certain standards. You check whether the crew carries out these procedures and other tasks in accordance with the regulations and you direct them where necessary. You are also the first point of contact for employees and new applicants, and make sure that they are well trained and have access to all necessary systems. By doing so, you strive for a professional appearance of the hotel, ensuring that the crew can perform their work properly and enjoyably.
Furthermore, you fully support the Hotel Manager (Captain) with financial and budget related tasks. Together you ensure that you are in line with the budget and forecast, and discuss sales strategies and rates for rooms. You also perform administrative tasks and ad hoc activities, such as checking invoices and solving guest issues.
You are part of the Management team, together with the Hotel Manager (Captain). Together you supervise the Crew Leaders and Crew Members.
KEY RESPONSIBILITIES (together with the Captain)
- Recruit and train the crew, as well as having the right tools needed to give the MOXY Experience.
- Make sure that the guest experience reaches the MOXY experience and is accurate to the MOXY Service Manual.
- Ensure social media is updated daily and follows MOXY's creative standards
- Ensure a profitable hotel operation according to defined goals and ambitions.
- Make sure that the hotel follows local law and regulations in every procedure.
- Be active and involved in the daily work of the crew.
- Close cooperation with the sales and revenue team, to make sure business is coming in at the right price. Be updated on the hotel's forecast and be proactive in order to plan future operational
Job Requirements
QUALIFICATIONS
- Minimum 2 years of hotel managerial experience
- Front Office (Supervisor / Manager) experience is mandatory
- Flexible with working on weekends
- Strong communication skills
- English language
- Marketing experience
- Social media knowledge and experience
- Event organisation
- Experience working abroad is a plus
- MICROS, Opera knowledge
REPORTS TO
Captain (Hotel Manager)
BENEFITS
- Travel allowance as of 5 KM distance
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Free lunch when working in the hotel
- PH&C Pension scheme
- Twenty-five holidays
Salary and Benefits
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Ref.nr.:172601-UZP-NL-FPC-281111 - RT192786677